Privacy Policy

The Personal Data collected by Diorama Type Partners are first of all those voluntarily provided by the User when he fills out a form to contact Diorama, or to order one or more products on the Site, to request a quote.

These Personal Data are:

— the User's contact details : surname, first name, title, postal address, telephone number (landline and/or mobile), email address; — data relating to the means of payment : bank card number, expiry date, visual cryptogram, RIB; — data relating to the transaction : transaction number, purchase details; — data relating to the monitoring of the commercial relationship : product purchased, quantity, amount, frequency, delivery address, purchase history, product returns, correspondence with the User and after-sales service, exchange and comments from Users; — data relating to the payment of invoices: terms of payment, discounts granted, receipts, balances and unpaid; — the data necessary for carrying out prospecting and promotional actions if the latter are accepted by the User; — Internet users who do not wish to provide the information required to use the contact form will not be able to send a message to Diorama Type Partners directly from the Site.

When you first connect to the Site, you are warned by a banner that information relating to your browsing may be saved in files called “cookies”. This banner allows you to configure the cookies that will be applied to you when browsing the Site.

Our policy on the use of cookies allows you to better understand the provisions that we implement in terms of navigation on our website. It informs you in particular about all the cookies present on our website, their purpose, and gives you the procedure to follow to configure them.

The User's Personal Data is collected through cookies placed on the medium used by the User (computer, tablet, mobile, smartphone) when he accesses the Site, subject to his agreement and that he may change at any time.

Cookies are small volumes of information stored by the web browser on the medium used by the User (computer, tablet, mobile, smartphone). Cookies can be permanent or temporary. Permanent cookies are stored on the User's device for a period not exceeding 13 months. Temporary cookies disappear at the end of each navigation.

3.2.1 COOKIES EXEMPT FROM CONSENT

Some cookies are exempt from the prior collection of the User's consent insofar as they are strictly necessary for the operation of the website or have the exclusive purpose of allowing or facilitating communication by electronic means. These include cookies for session ID, storage of connection data (IP address), authentication, storage of the contents of the shopping cart and the stage of progress of the order. These cookies are fully subject to this policy insofar as they are issued and managed by Diorama Type Partners.

3.3.2 COOKIES REQUIRING THE PRIOR COLLECTION OF YOUR CONSENT

Diorama Type Partners obtains the User's consent prior to the deposit of these cookies.

The User may at any time modify the configuration of his browser to accept or refuse cookies, and block or delete cookies that have already been placed on his browser.

Performance cookies make it possible to analyze the use of the site by Users and thus improve its ergonomics and the services offered. In some cases, they improve the processing speed of your requests. Disabling these cookies may slow down the site.

Social media cookies give you the ability to connect to social media our website on them. Disabling these cookies may result in advertisements being displayed that are less relevant to you and prevent effective linking with social media and prevent you from sharing content on social media.

Diorama Type Partners obtains the User's consent prior to the deposit of cookies. The User can configure his navigation software so that cookies are saved in his terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User can also configure his browser software so that the acceptance or refusal of cookies is offered to him from time to time, before a cookie is likely to be saved in his terminal.

For the management of cookies, the configuration of each browser is different. It is described in the help menu of the User's browser, which will allow him to know how to modify his wishes in terms of cookies:

— For Internet Explorer™ — For Safari™ — For Chrome™ — For Firefox™

The User is informed that if he decides to refuse cookies, he may no longer be able to benefit from a certain number of features of the Site. Diorama Type Partners declines all responsibility for the consequences linked to the degraded functioning of the Site resulting from the impossibility of recording or consulting the cookies necessary for its optimal functioning.

Diorama Type Partners is responsible for the processing of Users' Personal Data collected on its Site.

The User's Personal Data collected on the Site is processed by Diorama for the purposes of its activity. The purposes of this processing are the following:

— verify the identity of Internet users; — ensure and improve the security of the Site; — develop, operate, improve, provide and manage the Site; — initiate legal proceedings — enforce the conditions relating to the use of the Site — process the User's orders on the Site, in particular for the payment of products ordered on the Site, the preparation of orders and their delivery — enforce the conditions relating to the use of the Site — respond to questions and complaints from Users and provide customer service; — manage unpaid bills and customer disputes; — manage requests for the right of access, rectification, erasure, opposition, limitation, portability of Personal Data

And if applicable:

— share content from the Site with other people or let these other people know about their consultation or opinion, via the sharing buttons on social networks; — contextualize and improve the User experience; — avoid any illicit or illegal activity; — enforce the conditions relating to the use of the Site — carry out operations relating to prospecting, such as contacting the User to propose commercial offers, a newsletter; — analyze the Personal Data of Users in order to provide them with commercial offers and relevant information.

The data collected when using the contact form is subject to automated processing for the purpose of:

— provide a detailed response to the User; — fulfill contractual commitments; — initiate legal proceedings; — verify the identity of Internet users; — avoid any illicit or illegal activity;

In the absence of the User's express agreement, Diorama Type Partners undertakes not to use the Users' personal data for commercial prospecting purposes, in particular for the sending of promotional messages, subscription to the newsletter, or for any information operation.

The User may at any time withdraw his consent to receive commercial prospecting messages by clicking on a deletion link mentioned in the commercial prospecting electronic messages sent to him, or by modifying his settings on his account on the Site.

The Personal Data of Users collected on the Site is intended for Diorama's sales department, customer service, after-sales service, as well as Diorama's subcontractors who need to access the Personal Data of Users to carry out their missions.

Diorama Type Partners undertakes not to disclose the User's Personal Data to any other third party, except with the express authorization of the User, or in very specific circumstances, such as those envisaged below:

— Diorama Type Partners may be required, by law, in the context of legal proceedings, litigation and/or a request from the public authorities of the User's country of residence or otherwise, to disclose the aforementioned Personal Data; — Diorama Type Partners may also disclose such Personal Data if it believes that for national security, law enforcement or other public interest purposes, disclosure is necessary or appropriate; — Diorama Type Partners may also disclose Personal Data concerning the User if it believes that such disclosure is reasonably necessary to enforce compliance with this clause or protect its activities or the User; — In the event of restructuring, Diorama Type Partners may legitimately transfer all Personal Data to its beneficiary.

The User's Personal Data, which makes it possible to establish proof of the sales contract concluded between the User and Diorama Type Partners, is kept for a period of ten (10) years.

The Personal Data of Users who have purchased one or more products on the Site, used for commercial prospecting purposes, are kept for a period of three (3) years from the end of the commercial relationship.

At the end of this three-year period, Diorama Type Partners may contact the User again to find out if he wishes to continue to receive commercial solicitations.

The User's Personal Data relating to bank cards and bank details are only kept for the time the payment transaction is carried out.

Personal Data collected through cookies is kept for a period of thirteen (13) months.

Beyond the aforementioned durations, only statistical data made anonymous can be kept and will not give rise to any exploitation of any kind whatsoever.