Terms & Conditions

Diorama Type Partners is a simplified joint stock company (SAS) registered with the RCS of Paris under the number 921 037 750. Its registered of ce is located at the following address: 21 rue Frédérick Lemaître 75020 Paris, France. Our company is the editor of the website www.dioramatypepartners.com.

Diorama Type Partners is a company producing unique and contemporary goods and creating fonts intended to be licensed. These terms if use, apply without restriction or reservation to all of the services offered by Diorama Type Partners and are accessible at any time on our website.

The licensing fonts service is also governed by our End-User License Agreement (EULA). Please find bellow our terms of sales and our terms of use of our website.

Our goods are made with different methods of production : mixing both handcraft and industrial. Such methods can sometimes lead to slight differences between objects as each good produced is unique. For that reason, we do not guarantee that each product is perfectly identical to its picture on the Diorama Type Partners website. Please understand that a slight difference of your product compared to the website is not a valid reason for a return or a refund.

We hold all intellectual property rights attached to the products on sale. The content of our goods (as books for example) is protected by copyright law and by other laws in France and in other countries.

In the event of non-compliance with the intellectual property of our products (for example a misuse of any illustration, photo, design of our books or any other goods), you will have to, on first request from us, return or destroy any copy that you could have made.

We also reserve the right to request any damages.

After having filled your virtual cart by indicating the selected products and the desired quantities, you have to click on the button “order” and provides information on licensee, billing and shipping details before the payment method.

If you order for a legal person, you certify having the power to legally bind this legal person. You must enter accurate, up-to-date and complete information on the day of the order.

Before clicking on the Confirm Order button, you have the opportunity to check the details of your order and its total price and to return to the previous pages to correct any errors or possibly modify your order.

When you confirm the order, it implies acceptance of these terms and conditions.

The sale prices, in accordance with Article L. 112-1 of the Consumer Code are indicated, for each of the products appearing on the Website, in euros all taxes included, excluding costs not likely to be calculated at the time of purchase. These costs will be mentioned before validation of the order and will be invoiced in addition. The total amount owed by the buyer is indicated on the order confirmation page. The Diorama Type Partners Company reserves the right to modify its prices at any time. However, the selling price of the product remains that in force on the day of the order.

For products giving rise to the establishment of a preliminary estimate, the sale will only be considered final after an estimate has been established by Diorama and confirmation of the acceptance of the order has been sent to the buyer.

After the confirmation of your order you will be directed to a platform payment. All payment has to be paid in euros.

In the case of any discount, this discount will be applying on the final total. If you have a special private discount code, you will have the choice to fulfill a dedicated section in order to apply your special discount on the final total.

Our website uses Stripe and PayPal technologies for payment. Please refer to their terms and conditions to have a better understanding of their use of datas.

Payments made via the Stripe and Paypal platforms are secured by the solution implemented by Stripe. This solution allows you to make purchases of products in complete safety.

After the payment of your order, an e-mail acknowledging receipt of the order and its payment is sent by us as soon as possible.

We will process the order as soon as possible from Monday to Friday after the validation of the order, subject to availability of stocks unless there are exceptional circumstances.

Shipping is available to any international address and the shipping cost will be calculated according to the shipping address registered during the order.

Goods comprised within the same order cannot be delivered to different addresses.

Once the order has been sent, you will receive an email with a tracking number indicating when to expect delivery and the estimated delivery time. As we use a third party to deliver your orders, it is possible that your order will arrive before or after the estimated delivery time.

We shall not be liable for any delay delivery assignable to exceptional circumstances or cases of force majeure.

If we are unable to deliver to your shipping address, we will notify you before we accept your order. We reserve the right to not deliver to any country that is prohibited by applicable export laws.

In the case you have chosen to pick-up your item at our of office in Paris by yourself, we will send you an e-mail to notify you our opening time.

When the product is not delivered on the date or at the end of the period mentioned on the order confirmation, you may, after having unsuccessfully ordered Diorama to perform its delivery obligation within a reasonable additional period, resolve the contract by registered letter with acknowledgment of receipt or in writing on another durable medium. The total failure to execute the order entails the automatic resolution of the contract and the order.

If you receive our product damaged in any way or are not happy with it, we offer a 14 day money-back guarantee or we can send you another copy. The returns must be made in original packaging and a proof must be shown that the product was damaged and sent back within the 14 days. Please communicate to us the problem you have with our product so we can review it.

Any product opened or damaged by you, will not be taken back.

Diorama Type Partners provides products benefiting from the legal guarantee of conformity provided for in articles L. 217-4 and following of the consumer code or the guarantee against hidden defects provided for in articles 1641 to 1649 of the civil code.

Articles L. 217-4, L. 217-5, L. 217-12 and L. 217-16 of the Consumer Code as well as articles 1641 and 1648 of the Civil Code are reproduced below:

Article L. 217-4 of the Consumer Code:

“The seller delivers goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery.

He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility.”

Article L. 217-5 of the Consumer Code:

“The property is in accordance with the contract:

1) If it is specific to the use usually expected of a similar item and, where applicable:

— if it corresponds to the description given by the seller and has the qualities that the latter presented to the buyer in the form of a sample or model;

— if it has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;

2) Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the seller's attention and which the latter has accepted.”

Article L. 217-12 of the Consumer Code

“The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.”

Article L. 217-16 of the Consumer Code:

“When the buyer asks the seller, during the course of the commercial guarantee which was granted to him during the acquisition or repair of movable property, for a restoration covered by the guarantee, any period of immobilization of at least seven days is added to the duration of the guarantee which remained to run.

This period runs from the request for intervention by the buyer or the provision for repair of the property in question, if this provision is subsequent to the request for intervention.”

Article 1641 of the Civil Code:

“The seller is bound by the guarantee on account of the hidden defects of the thing sold which render it unfit for the use for which it is intended, or which so diminish this use that the buyer would not have acquired it, or would have paid less if he had known them.”

Article 1648 of the Civil Code:

“The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect.”

If you wish to implement the legal guarantee of non-conformity, you must contact Diorama Type Partners at the following address : info@dioramatypepartners.com

In accordance with Article L. 221-28 13° of the Consumer Code, the products being digital content, the right of withdrawal cannot be exercised for the supply of the products offered by Diorama.

Diorama Type Partners cannot be held liable in the event of a breach of its contractual obligations resulting from an event constituting force majeure. Beyond its legal and jurisprudential definition, force majeure means any event beyond its control such as, in particular, fire, flood, storm, earthquake and other natural disasters, war, riot and revolution, strike, stoppage of work or other social movements within its personnel, occupation of factories or premises, administrative decision, interruption or delay of means of transport or impossibility of supply of products or raw materials, accident of tools or breakage of machinery . If it is impossible to meet all or part of these obligations due to a case of force majeure, Diorama Type Partners will inform you as soon as possible.

Our website is regularly updated, so we may change the content at any time. If necessary, we reserve the right to interrupt access to our website, or even to close it for an indefinite period.

However, we are under no obligation to update and accept no responsibility of certain information is no longer up to date.

Use of our website constitutes acceptance of these Terms of Use.

Diorama Type Partners cannot be held liable in the event of breakdowns or cuts in the Internet or telecommunications infrastructures that are beyond its control and which may lead to interruptions in the accessibility of the Site. Diorama Type Partners may, temporarily and taking into account the legitimate interests of users (for example by prior notification), limit the accessibility of the site to preserve the security or integrity of its servers, or to carry out maintenance operations. in order to ensure the proper functioning or improve the functioning of the site.

We shall not be liable for damages resulting from improper use of our products.

We hold all intellectual property rights attached to the content of our site, subject to rights belonging to third parties and content posted by third parties, for which we hold a license. The content of our site is protected by copyright law and by other laws in France and in other countries.

In the event of non-compliance with the intellectual property of the content of our website (for example a misuse of any illustration, photo, video or audio sequence, design), you will have to, on first request from us, return or destroy any copy that you could have made.

We also reserve the right to request any damages.

The methods of processing and collecting your personal data are indicated in the Privacy Policy accessible at the following address: [Link to the privacy policy]

This agreement is construed in accordance with French law.

All dispute shall be settled by the courts in France.

In the event of a dispute, please contact us first by e-mail (info@ dioramatypepartners.com) or by postal mail (21 rue Frédérick Lemaître 75020 Paris).

If you have any questions or requests, please contact us at: info@dioramatypepartners.com